Privacy Policy

The privacy policy of roselle.es applies to the personal data provided by the company's clients, both for the provision of various services and for other types of interaction, generally in electronic format, as well as for clients' participation in the company's promotions, the provision of technical support to the client, and warranty service.

roselle.es reserves the right to make changes and modifications to the current provisions of the Privacy Policy, and these changes and modifications will take precedence over the current provisions of the Policy. Please note that the services provided by roselle.es may contain links to third parties that have their own privacy protection policies. In such cases, roselle.es is not responsible for the content or compliance with the privacy policies of any external company. By providing roselle.es with their personal data, the client gives full consent to its processing in the ways provided by the current provisions of the company's Privacy Policy.

Procedure for the collection, storage, and destruction of personal data

roselle.es collects personal data only with the user's consent and exclusively to provide the client with a service or product that requires personal information: purchase in the online store, participation in promotions, warranty and service maintenance. To prevent the leakage of the client's personal data, roselle.es uses a full range of information security measures (technical and organizational).

The maximum storage period for a client's personal data is 75 years from the time the company receives the personal information. In other cases, the company stores the client's personal data until it ceases operations.

The destruction, anonymization, or blocking of a client's personal data, or part of it, is carried out to eliminate the possibility of further processing of this information.

roselle.es collects client personal data in the following categories:

Technical information:

  • access time and IP address;
  • sources of access to the company's online resource;
  • web pages visited by the user;
  • views of advertising banners;
  • other technical information provided by the user's browser;
  • client's phone number (in case of a call to the numbers listed on the company's website).

When registering on the website www.roselle.es, owned by roselle.es, the company collects the client's personal information necessary for user authentication/service personalization/order delivery/client feedback:

  • username;
  • email, phone number, and address (in case of product delivery to any address);
  • date of birth (in case of participation in the birthday bonus program ON);
  • password for the personal account.

User activity information:

  • information on agreements/contracts between the client and the company;
  • information on requests and inquiries sent to the company;
  • data on products purchased by the client and services used by the client;
  • payments made and other financial information as provided by Spanish law.

Purposes of processing roselle.es client